Quality & Food Safety Policy
Aqaba Manufacturing & Refining Vegetable Oils Company is dedicated to quality assurance and customer satisfaction. Being pioneers in producing healthy Vegetable Oil and Vegetable Ghee in Jordan, we will continue to live up to our vision of achieving distinction in customer satisfaction and consistency in quality through:
Commitment to quality management and food safety systems (FSSC 22000, ISO 22000, HACCP, ISO 9001 & Trust Certification by the Jordan Food and Drug Administration - JFDA) and using the system to achieve the company's policy.
Improve operations within the company on an ongoing basis to achieve the needs and desires of customers.
Commitment to legal and regulatory requirements in addition to the customer's requirements concerning food safety.
Determine the goals of quality and food safety and improve the system while taking into consideration the continuity in their application to achieve the constant improvement of the goals.
Aqaba Manufacturing & Refining Vegetable Oils Company is also committed to applying, reviewing, and updating the quality policy periodically and passing it to all staff members and interested parties such as customers, suppliers, and government agencies when needed.
Quality & Food Safety Policy (APP FS 06 01)
Lab Quality Policy
Aqaba Manufacturing & Refining Vegetable Oils Company is dedicated to quality assurance and customer satisfaction. Being pioneers in producing healthy Vegetable Oil and Vegetable Ghee in Jordan, we will continue to live up to our vision of achieving distinction in customer satisfaction and consistency in quality through:
Commitment to achieving a set of objectives related to it our quality system through:
Continual improvement in lab and tests related by finding nonconformities and following up with correction actions.
Finding a suitable environment for tests to achieve accurate measurements and results.
Equipping customers with accredited reports for test results under a high-quality system.
Following up with the latest updates related to tests, lab management systems, and sample handling.
Observing tests related to our management system through continual improvement.
Assigning highly competitive and experienced lab personnel.
A commitment to specific standards related to our lab services, integrity, neutrality, customers' confidentiality, transparency, credibility, and continuous cooperation with customers.
Continues management commitment to achieving high-quality lab duties and continues lab personnel awareness of lab procedures and quality documentation.
Aqaba Manufacturing & Refining Vegetable Oils Company is also committed to applying, reviewing, and updating the lab quality policy (ISO 17025) periodically and passing it to all staff members and interested parties such as customers, suppliers, and government agencies when needed.
Lab Quality Policy (APP FS 06 02)
Social Compliance Policy
Aqaba Manufacturing & Refining Vegetable Oils Co. strives to make its facilities a unique working environment that promotes professionalism and respect for one another through fostering an environment where each employee feels appreciated as an individual and is treated with respect and professionalism. This is also implied in our internal system that is approved by the Jordanian Ministry of Labor on January 14th, 2014.
Work Environment
Aqaba Vegetable Oils Co. provides a safe, healthy, clean working environment for all its employees, by:
Providing a suitable and adequate safeguard against potentially harmful situations or materials at our facilities,
Complying with every applicable local law and regulation governing working conditions,
Offering clean and secure lodging to employees that are secured with housing,
Prohibiting the use of cruel and unusual disciplinary practices in the workplace.
Use of Ethical and Just Hiring Practices
Fair wages and appropriate working hours: The company provides pay and benefits to its employees as well as suitable working hours and is compensating employees with a salary that is equal to or higher than the current local minimum wage.
Child Labor: The company will under no circumstances accept the use of child labor in its operations, and it will not buy any products from suppliers that do so.
Forced or Compulsory Labor: The company will under no circumstances use forced or mandatory labor in its operations, and it will not buy any products from suppliers who do so.
Discrimination: The company employs individuals based on their ability to perform a job task, not based on personal characteristics, beliefs, or any form of discrimination, and expects our suppliers to employ individuals on the same basis.
Safety, Health, and the Environment
Aqaba Vegetable Oils Co. is dedicated to preserving the environment and ensuring the health and welfare of its employees, neighbors, and customers. We are continuously working in reducing our impact on the environment and are coming up with solutions that safeguard both people and the environment while enabling our facilities to continue providing products with the high standards of quality and value that customers expect.
Monitor Compliance
Aqaba Vegetable Oils Co. regularly inspects its facilities to make sure that this Code of Conduct is followed.
Related Policies and Adherence with International:
Social Compliance Policy (APP FS 06 06)
Sustainability Commitment Statement
At Aqaba Manufacturing and Refining Vegetable Oils Co., we are committed to conducting our business in a responsible manner that supports environmental stewardship, social responsibility, and long-term sustainable growth.
We recognize the importance of integrating sustainability into our business strategy, operations, and stakeholder relationships. Our approach is guided by principles of accountability, resource efficiency, responsible sourcing, transparency, and continuous improvement.
Our Commitments
Compliance with Laws and Regulations: We are committed to complying with all applicable environmental laws, regulations, and relevant industry standards. We also seek to support best practices that strengthen our sustainability performance and reduce our environmental impact.
Resource Efficiency: We support the efficient use of energy, water, and natural resources across our operations and continuously seek opportunities to improve operational efficiency and reduce environmental impact.
Environmental Responsibility: We promote environmentally responsible practices and support initiatives that contribute to reducing emissions, minimizing waste, and protecting natural resources where relevant to our operations.
Supply Chain Responsibility: We encourage our suppliers and business partners to adopt responsible environmental and social practices and support the integration of sustainability considerations into procurement and supplier evaluation processes.
Stakeholder Engagement: We engage with our stakeholders, including employees, customers, suppliers, regulators, and local communities, to better understand their expectations and contribute to shared sustainability objectives.
Community Contribution: We support initiatives that contribute positively to the well-being and sustainable development of the communities in which we operate.
Continuous Improvement: We strive to continuously enhance our sustainability performance by identifying opportunities for improvement and aligning our practices with evolving standards and expectations.
Alignment and Integration
This Sustainability Commitment Statement complements the company’s Environmental, Health, Safety, and Sustainability (EHS&S) Policy (APP FS 06 07) and other related internal policies and procedures, which govern operational controls, risk management, and compliance requirements.
Review and Update
This Statement will be periodically reviewed and updated to reflect changes in the company’s strategy, operations, and sustainability priorities.
Conclusion
By adhering to this Statement, Aqaba Manufacturing and Refining Vegetable Oils Co. reinforces its commitment to responsible business practices and sustainable development, creating long-term value for the company, society, and the environment.
Effective Date
Effective Date / Last Updated: 01/01/2026
Sustainability Commitment Statement (APP FS 06 11)
Data Privacy and Security Policy
At Aqaba Manufacturing & Refining Vegetable Oils Co., we are committed to respecting and protecting the privacy, confidentiality, and security of personal data entrusted to us. This Data Privacy and Security Policy sets out the principles governing the collection, use, processing, disclosure, retention, and protection of personal data by the Company in accordance with applicable laws and regulations.
1. Purpose:
The purpose of this Policy is to establish a formal framework for the lawful and secure handling of personal data processed by Aqaba Manufacturing & Refining Vegetable Oils Co. in the course of its business activities.
2. Scope:
This Policy applies to all personal data processed by Aqaba Manufacturing & Refining Vegetable Oils Co., whether in electronic, paper, verbal, visual, or any other form, and whether relating to customers, prospective customers, employees, job applicants, suppliers, contractors, consultants, visitors, website users, and any other individuals dealing with the Company.
3. Definitions:
For the purposes of this policy:
Personal data refers to any information that identifies or relates to an individual.
Personal Data means any information relating to a natural person that identifies, or is capable of identifying, that person directly or indirectly.
Data Subject means the identified or identifiable natural person to whom the personal data relates.
Data Controller means Aqaba Manufacturing & Refining Vegetable Oils Co., being the entity that determines the purposes and means of processing personal data.
Data Processor means any natural or legal person who processes personal data on behalf of Aqaba Manufacturing & Refining Vegetable Oils Co.
Processing means any operation or set of operations performed on personal data, whether by automated means or otherwise, including collection, recording, organization, storage, use, disclosure, transfer, amendment, retrieval, restriction, deletion, or destruction.
4. Data Collection and Processing
The Company shall process personal data in accordance with the following principles:
personal data shall be collected and processed for specified, explicit, and legitimate purposes;
personal data shall be processed fairly, lawfully, and transparently;
personal data shall be adequate, relevant, and limited to what is necessary for the purposes for which it is processed;
personal data shall be accurate and kept up to date where necessary;
personal data shall be retained only for as long as necessary for the relevant purpose or as required by law;
personal data shall be protected by appropriate technical, administrative, and organizational safeguards.
5. Lawful Basis for Processing
Aqaba Manufacturing & Refining Vegetable Oils Co. collects and processes personal data only for lawful and legitimate purposes. Depending on the nature of the processing and the applicable legal requirements, personal data may be processed on the basis of:
the consent of the data subject;
the performance of a contract or steps prior to entering into a contract;
compliance with a legal or regulatory obligation;
employment, administrative, operational, accounting, audit, or security purposes;
the establishment, exercise, or defense of legal claims;
any other lawful basis permitted under applicable law.
Where consent is relied upon, the data subject shall have the right to withdraw such consent, subject to legal, regulatory, or contractual limitations.
6. Categories of Personal Data
Depending on the nature of the relationship with the Company, the categories of personal data processed may include:
identification data;
contact details;
customer and account information;
supplier and contractor information;
financial and transaction-related information;
employment, recruitment, and HR records;
correspondence and communication records;
security, visitor, and access-control records;
technical and usage data relating to the Company’s systems, facilities, and website;
any other data reasonably required for lawful business purposes.
7. Purposes of Processing
The Company may process personal data for purposes including, without limitation:
customer service and relationship management;
sales, order processing, delivery, invoicing, and payment administration;
supplier, contractor, and consultant management;
recruitment, employment administration, payroll, benefits, and HR management;
legal and regulatory compliance;
occupational health, safety, and security;
physical access control and asset protection;
information security and incident management;
operation, maintenance, and improvement of the Company’s services, facilities, systems, and website;
internal reporting, audit, governance, and risk management;
any other purpose permitted by law and reasonably connected to the Company’s operations.
8. Sources of Personal Data
Personal data may be collected directly from the data subject or, where lawful and appropriate, from third parties, public records, service providers, business partners, or other legitimate sources. The Company shall take reasonable steps to ensure that the personal data it processes is accurate, relevant, and current.
9. Data Security Measures
The Company shall implement appropriate technical, organizational, and administrative measures to protect personal data against unauthorized or unlawful access, disclosure, loss, misuse, alteration, destruction, or accidental damage.
Such measures may include, where appropriate:
access controls and authorization procedures;
restricted access to personal data on a need-to-know basis;
secure storage, encryption, backup, and recovery measures;
password, system, and network security controls;
monitoring, logging, and incident response procedures;
confidentiality obligations for employees and service providers.
10. Data Sharing and Third Parties
The Company may disclose or share personal data with third parties where such disclosure is necessary and lawful, including to:
service providers and processors supporting the Company’s operations;
auditors, professional advisers, insurers, banks, and financial institutions;
governmental bodies, regulators, law enforcement authorities, courts, or judicial authorities where required or permitted by law;
other parties where the data subject has consented or where disclosure is otherwise lawful.
Where personal data is processed on the Company’s behalf by third parties, the Company shall require such parties to maintain appropriate confidentiality, security, and data protection measures.
11. Data Retention
Personal data shall be retained only for as long as necessary to fulfill the purposes for which it was collected and processed, or for such longer period as may be required or permitted by applicable law, regulation, contract, audit, tax, employment, health and safety, dispute-resolution, or record-keeping requirements.
At the end of the applicable retention period, the Company shall securely delete, destroy, anonymize, or archive the personal data as appropriate.
12. Employee Responsibilities
All employees, contractors, and relevant personnel of the Company are responsible for complying with applicable data protection requirements and this Policy.
In particular, they are required to:
process personal data only within the scope of their authority and responsibilities;
maintain confidentiality of personal data;
report suspected or actual data breaches, misuse, or unauthorized access immediately;
comply with security procedures and internal controls;
participate in relevant privacy and data protection awareness and training programs.
13. Security Monitoring and Access Control
Where necessary for lawful business, safety, security, operational, or compliance purposes, the Company may use access-control systems, visitor records, network monitoring, system logs, and, where applicable, surveillance or other security measures, in accordance with applicable law.
14. Compliance and Governance
Aqaba Manufacturing & Refining Vegetable Oils Co. is committed to complying with applicable personal data protection laws, regulations, and relevant internal procedures and controls.
15. Policy Review and Amendments
This Policy shall be reviewed periodically and may be amended from time to time to reflect changes in legal requirements, regulatory developments, operational needs, or the Company’s practices.
The latest approved version of this Policy shall supersede any previous versions.
16. Contact Information
For any inquiries, requests, or concerns regarding privacy, personal data protection, or this Policy, please contact:
Aqaba Manufacturing & Refining Vegetable Oils Co.
Email: admin@aqabavegoil.com
17. Effective Date
Effective Date / Last Review Date: 01/01/2026
By adopting this Policy, Aqaba Manufacturing & Refining Vegetable Oils Co. reaffirms its commitment to safeguarding the personal data of its customers, employees, business partners, and all individuals associated with its operations.
Data Privacy and Security Policy (APP FS 06 12)
General Terms and Conditions of Sale
These General Terms and Conditions of Sale shall apply to all sales made by Aqaba Manufacturing and Refining Vegetable Oils Company, unless otherwise agreed in writing.
1. Receipt of Goods
The signature of the customer, or its authorized representative, on the delivery note or invoice shall constitute conclusive acknowledgment that the goods have been received in good condition and in accordance with the particulars stated in the invoice.
2. Authority of Signatory
The person signing the delivery note or invoice shall be deemed duly authorized to sign on behalf of the receiving party, and such party shall bear full legal responsibility in relation thereto.
3. Payment Obligation
The customer irrevocably undertakes to pay the full amount of the invoice without condition or reservation.
4. Settlement of Invoice
An invoice shall not be deemed settled unless and until Aqaba Manufacturing and Refining Vegetable Oils Company has received the full amount due thereunder and has issued an official receipt evidencing such payment.
5. Claims
Any remarks, objections, or claims relating to quantities or visible damage must be reported to the company immediately upon delivery and receipt of the goods. Failing such immediate notification, the goods shall be deemed duly received in proper condition and in accordance with the relevant delivery documents.
6. Governing Jurisdiction
The competent courts of Amman shall have exclusive jurisdiction to hear and determine any dispute, claim, or action arising out of or in connection with this invoice or any transaction between the parties.
General Terms and Conditions of Sale (APP FS 06 19)
Terms of Use
Please read these Terms of Use carefully before using this website. By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use this website.
1. Ownership and Operator of the Website
This website is owned and operated by Aqaba Manufacturing & Refining Vegetable Oils Co. (“the Company”, “we”, “our”, or “us”).
2. Purpose of the Website
This website is provided for general informational purposes only. It is intended to provide information about the Company, its products, services, activities, and related corporate information.
3. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Use, as amended from time to time.
4. Permitted Use
You may access and use this website solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party.
You agree not to:
use this website in any way that may damage, disable, overburden, or impair the website or its availability;
attempt to gain unauthorized access to any part of the website, server, systems, or networks connected to the website;
use any automated means to access, copy, scrape, or monitor the website or its content without prior written consent;
use the website or its content for any unlawful, misleading, fraudulent, defamatory, or harmful purpose.
5. Intellectual Property Rights
Unless otherwise stated, all content available on this website, including but not limited to text, images, graphics, logos, videos, designs, layout, and other materials, is the property of Aqaba Manufacturing & Refining Vegetable Oils Co. or is used with the necessary authorization, and is protected by applicable intellectual property laws.
No part of this website may be copied, reproduced, distributed, modified, displayed, published, or otherwise used for commercial purposes without the Company’s prior written consent.
You may view, download, and print material from this website solely for personal, informational, and non-commercial use, provided that such material is not altered and all proprietary notices remain intact.
6. Trademarks
All trademarks, trade names, logos, brand names, and product names displayed on this website are the property of Aqaba Manufacturing & Refining Vegetable Oils Co. or their respective owners. Nothing contained on this website shall be construed as granting any license or right to use any trademark without the prior written consent of the relevant owner.
7. Website Content and Accuracy
The Company makes reasonable efforts to ensure that the information published on this website is accurate and up to date. However, the website and its contents are provided for general information only, and the Company makes no representation or warranty, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any content on this website.
The Company reserves the right to modify, update, suspend, or discontinue any part of the website or its content at any time without prior notice.
8. No Offer or Contract
Nothing contained on this website shall constitute an offer, invitation, representation, warranty, or contractual commitment by the Company, unless expressly stated otherwise in writing.
Any product, service, or commercial transaction shall be subject to separate terms and conditions, including any applicable sales terms, agreements, invoices, or contractual documents issued by the Company.
9. Third-Party Links
This website may contain links to third-party websites or resources provided solely for convenience. The Company does not control, endorse, or assume responsibility for the content, security, availability, or practices of any third-party websites.
Access to any third-party website is at your own risk, and you should review the applicable terms and privacy policies of such websites before using them.
10. Privacy and Cookies
Your use of this website is also subject to the Company’s Privacy Policy and Cookie Policy, which form part of the overall terms governing the use of this website.
11. Disclaimer
This website and all content made available through it are provided on an “as is” and “as available” basis, without any warranties or representations of any kind, whether express or implied, to the fullest extent permitted by applicable law.
The Company disclaims, to the fullest extent permitted by law, all warranties, including but not limited to warranties of accuracy, completeness, non-infringement, merchantability, fitness for a particular purpose, availability, or freedom from viruses or harmful components.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Aqaba Manufacturing & Refining Vegetable Oils Co. shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising out of or in connection with your use of, or inability to use, this website or reliance on any information contained on this website.
This includes, without limitation, any loss of data, loss of business, loss of profits, interruption of operations, or damage to systems, devices, or software.
13. Indemnity
You agree to indemnify and hold harmless Aqaba Manufacturing & Refining Vegetable Oils Co., its management, employees, representatives, and affiliates from and against any claims, liabilities, losses, damages, costs, and expenses arising out of your misuse of this website or your breach of these Terms of Use.
14. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan.
Any dispute arising out of or in connection with these Terms of Use or the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Amman, Jordan.
15. Amendments
The Company reserves the right to amend or update these Terms of Use at any time without prior notice. Any such amendments shall become effective upon publication on this website. Your continued use of the website after the publication of any amendments shall constitute your acceptance of the revised Terms of Use.
16. Contact Information
If you have any questions regarding these Terms of Use, please contact:
Aqaba Manufacturing & Refining Vegetable Oils Co.
P.O. Box 263 Sahab, 11512 Jordan
Tel: +962 6 402 3966
Fax: +962 6 402 9149
Email: info@aqabavegoil.com
17. Effective Date
Effective Date / Last Updated: 01/01/2026
Terms of Use for www.aqabavegoil.com (APP FS 06 21)
Cookie Policy
Welcome to aqabavegoil.com. This website uses cookies and similar technologies to support core website functionality, improve performance, and help us understand how visitors use our website.
This Cookie Policy explains what cookies are, how we use them, what types of cookies may be placed on your device, and how you can manage your cookie preferences. This Cookie Policy should be read together with our Privacy Policy.
What are Cookies?
Cookies are small text files that are stored on your device, such as a computer, smartphone, or tablet, when you visit a website. They help websites function properly, remember preferences, improve performance, and provide analytical information about website usage.
Types of Cookies We Use
Strictly Necessary Cookies: These cookies are essential for the operation of the website and cannot be switched off where they are required for basic website functionality, security, or user-requested services.
Analytical/Performance Cookies: We use analytics tools, including Google Analytics 4 through Google Tag Manager, to help us understand how visitors interact with our website and to improve website performance and user experience. Google states that GA4 may use first-party cookies such as _ga and _ga_<container-id> to distinguish users and sessions.
Third-Party Cookies: Some cookies may be placed by third-party services integrated into our website, such as analytics providers or embedded third-party content. These third parties may process data in accordance with their own privacy and cookie policies, and we encourage users to review those policies where relevant.
How We Use Cookies
We use cookies to:
- ensure the website functions properly;
- maintain website security and stability;
- remember certain user preferences where applicable;
- analyze traffic and usage patterns in order to improve website performance and user experience.
Managing Cookies
You may control or delete cookies through your browser settings. You may also use the cookie consent banner or the Cookie Settings control in the website footer to accept, reject, or change your Analytics and Marketing choices. Non-essential storage remains denied until consent is provided. Please note that disabling certain technologies may affect the functionality or performance of parts of the website.
Third-Party Cookies
Some of the cookies used on our website may be placed by third-party services, such as Google Analytics, social media platforms, or advertising networks. These third parties have their own privacy policies and cookie policies, which we encourage you to review. We do not have direct control over these cookies.
Changes to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technologies used, legal requirements, or operational practices. Any changes will be posted on this page together with the updated effective date.
Contact Us
If you have any questions or concerns regarding our use of cookies or this Cookie Policy, please contact us at:
Aqaba Manufacturing & Refining Vegetable Oils Co.
P.O. Box 263 Sahab, 11512 Jordan
Tel: +962 6 402 3966
Fax: +962 6 402 9149
Email: info@aqabavegoil.com
Effective Date / Last Updated: 01/01/2026
Cookie Policy (APP FS 06 13)
