Cookie Policy

Cookie Policy

Aqaba Manufacturing and Refining Vegetable Oils Co. (the “Company”, “AVO”, “we”, “us” or “our”) uses cookies and similar browser technologies to operate, secure and improve its digital services. This Policy explains what those technologies do, where they are used and the choices available to you.

1. Scope

This Policy applies to the following websites and web-based services (together, the “Digital Services”):

• The AVO corporate website at aqabavegoil.com, including its Arabic and English pages, forms and downloads;
• The Chef Farah website at farah.aqabavegoil.com, including its recipes, videos, print and share features; and
• The Quality & Food Safety website at quality.aqabavegoil.com, including public certificate verification and the restricted Quality & Food Safety Portal and Mobile Access web interface.

This Policy should be read with the Company’s applicable privacy notice and Data Privacy and Security Policy (APP FS 06 12).

2. What Cookies and Similar Technologies Are

Cookies are small text files placed on a browser or device. The Digital Services may also use session storage, local storage, device or browser tokens, pixels and permission-based browser functions. Some are deleted when the browser closes; others remain for a defined period or until you remove them.

These technologies do not normally contain a password. Portal authentication data such as passwords, authenticator codes and passkey secrets are not stored as ordinary website preference data.

3. How the Digital Services Use These Technologies

4. Categories of Cookies and Similar Technologies

4.1 Strictly Necessary and Security Technologies

These are required to deliver a service you request or to protect the Digital Services. They may support session management, consent recording, CSRF protection, authentication, access control, device recognition, load management, abuse prevention and public-certificate verification. They cannot be switched off through an optional-cookie preference panel because the affected service may not function securely without them.

4.2 Functional and Preference Technologies

These remember choices such as language, display or personalization settings, cookie preferences and—where the user selects it—a saved account identity. A saved account identity does not include the user’s password. Rejecting these technologies may reduce convenience but should not prevent access to public content.

4.3 Local Storage and Draft Recovery

The Quality & Food Safety Portal may use browser storage for non-sensitive draft recovery and user-interface preferences. Draft recovery does not make a draft an approved or issued record. Credentials, authenticator codes, CSRF tokens and edit-lock tokens must not be stored as draft content.

4.4 Analytics and Performance Technologies

Where you consent, the AVO corporate and Chef Farah websites may use Google Analytics through Google Tag Manager to understand visits, navigation and feature performance. Analytics is configured to remain unavailable until the relevant consent choice is granted. The Chef Farah implementation is designed not to send raw recipe-search text or URL query strings as analytics events.

4.5 Marketing Technologies

Where you consent, Chef Farah may use the Meta Pixel to measure campaign effectiveness and interactions. Marketing technologies are not required for the core operation of the Digital Services and remain disabled when you reject non-essential cookies. Any future marketing technology will be identified through the applicable notice or preference tool before activation, where consent is required.

4.6 Embedded Content and External Services

Some pages contain embedded or linked content from third parties. Chef Farah uses a privacy-enhanced YouTube player that is loaded only after a user activates a video. Other links may open Google Maps, social-media platforms, GoScan, accreditation or verification resources, or other third-party websites. Once you interact with third-party content or leave a Company website, that provider’s own cookie and privacy rules apply.

4.7 Browser Notifications

The Quality & Food Safety Portal may request browser-notification permission. Notifications are optional, are controlled through the browser or device settings and are separate from cookie consent. In the released web scope, browser delivery is limited to supported open-tab notifications; native mobile notifications are governed by the relevant application and device settings.

5. Consent and Your Choices

On the AVO corporate and Chef Farah websites, the cookie banner and footer Cookie Settings link allow you to accept all cookies, reject non-essential cookies or manage available analytics and marketing choices separately. Non-essential technologies remain denied until the corresponding choice is granted. You may change or withdraw consent later through Cookie Settings; this will not affect processing that lawfully occurred before withdrawal.

The Chef Farah website may ask you to confirm your choice again when its consent record expires or the consent configuration changes. Clearing browser data or using a different browser or device may also reset your choice.

The Quality & Food Safety Portal uses essential authentication and security technologies to provide authorized access. These are not optional. If a non-essential analytics or similar technology is enabled on a Quality & Food Safety page, an appropriate notice and choice will be provided before activation where required.

6. Retention

Session technologies normally expire when the session or browser ends. Persistent preferences remain for the period shown in the applicable browser, consent tool or provider documentation, or until you delete them. Chef Farah’s saved consent choice is generally refreshed after 180 days. The Company retains consent and security records only as needed for legal, security, audit and service-administration purposes.

Deleting cookies does not delete business records, issued certificates, audit trails or other information retained under the Company’s records-retention and legal obligations.

7. Managing Cookies, Storage and Permissions

You can manage optional choices through the available Cookie Settings link. You can also use your browser or device controls to view or delete cookies and storage, block cookies, disable saved credentials and revoke notification permissions. Blocking all cookies may prevent sign-in, certificate-verification functions or other secure features from working correctly.

8. Third-Party Providers

Depending on the Digital Service and your choices, third parties may include Google (Google Tag Manager, Google Analytics, YouTube and maps), Meta (marketing measurement and social links), and other linked social, accreditation, verification or service providers. The Company does not control third-party technologies after you open or activate their services.

For further information, see Google’s Privacy Policy and Meta’s Cookies Policy. Provider policies and technologies may change independently of the Company.

9. Changes to This Policy

We may update this Policy when the Digital Services, technologies or legal requirements change. The current version will be published through the applicable website or portal. Material changes may also be highlighted through a banner, notice or renewed consent request.

10. Contact Us

For questions about this Policy or the Company’s use of cookies and similar technologies, contact:

Aqaba Manufacturing and Refining Vegetable Oils Co.
South Industrial Area, Aqaba, Jordan
Telephone: +962 3 201 6200
Email: info@aqabavegoil.com
Website: https://aqabavegoil.com

11. Effective Date and Document Control

Effective Date / Last Updated: 01/01/2026

Cookie Policy (APP FS 06 13)